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Refund policy

Because our products are food items, we do not accept returns and do not offer refunds for personal preference or dissatisfaction. In other words, we do not offer a satisfaction guarantee.

If your order arrives damaged or compromised in transit, please contact us at customercare@damgoodenglishmuffins.com within 24 hours of delivery, and include photos if applicable, so we can assist you. For purposes of this policy, “damaged or compromised in transit” includes visible spoilage, such as mold, when it appears to have resulted from shipping delays or other conditions while the package was in transit.

Please note that Dam Good® English Muffins is not responsible for and will not replace lost, stolen, damaged, or transit-compromised packages that are not insured through Route Package Protection.

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